Sign up for the daily CJR newsletter. “Audience engagement” is the buzzword of contemporary newsrooms. It’s not always clear what audience engagement is, or how ...

Customer engagement is a C-suite hot-button issue in all industries, but especially in categories defined by high-value or high-touch transactions, such as premium consumer goods, electronics, ...

This has been the mantra for apps since the beginning. The more time you spend in the app, the better the app is doing, and the better it should be judged. Executives at companies all over the world ...

More than a good customer experience, digital banking engagement involves personalized two-way interactions, using data, analytics, and real-time communication at scale. To build and grow loyalty, ...

Students, administrators, and faculty want more certificate and apprenticeship programs, express an ongoing need for mental health support, and demonstrate a continued concern over education ...

In a world teeming with information and choices, the success of any product or service hinges on the ability to forge meaningful connections with customers To unlock the full potential of the customer ...

On-campus engagement is one metric that can predict student success, but external factors including needing to work, caretaking responsibilities or living off campus can hinder students’ participation ...

The Every Student Succeeds Act returns significant management authority over K-12 education to the state and local school district levels. While the details for implementing this new federal law, ...

Install spikes and cost per install no longer reflect true game health in today’s mature mobile market. High engagement allows publishers to support higher UA costs while maintaining economics. For ...

Over the past few years, there has been a big shift in workforce management. Instead of exchanging a paycheck for a job well done, many employers are focused on fostering a highly engaged workforce.

A proprietary CPA growth framework, "The Six Lever Method(TM)," announced by Brightline Strategies, helps accountants in Georgia, Florida, and Louisiana consolidate internal processes for sustainable ...