Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

Ring has updated its Intercom Audio and Video with new features, including Quick Replies, video previews and snapshots. The new Ring Intercom features are available in the UK for users with a Ring ...

Ask Intercom CEO Eoghan McCabe about what he calls the “P-word,” and he’ll wince like he’s describing an overripe fruit. The native of Ireland has worked in software in San Francisco long enough now ...